Business Operations Performance & Data Analyst

* Collect, analyze, and interpret operational data to support strategic decision-making.

* Develop and maintain dashboards and performance reports using tools such as Power BI or Tableau.

* Identify process gaps and recommend improvements across departments.

* Establish, track, and report on KPIs to ensure alignment with organizational goals.

* Conduct operational and financial analyses to detect trends and areas for optimization.

* Support HR performance evaluations and digital transformation initiatives.

* Ensure data integrity, accuracy, and compliance with governance standards.

* Bachelor’s degree in Statistics, Economics, Data Science, Business Administration, or related field.

* Minimum of 5 years’ experience in business analysis, operations performance, or data analytics.

* Proficient in data visualization tools (Power BI, Tableau), SQL, and advanced Excel.

* Strong understanding of process optimization, KPI frameworks, and performance measurement.

* Excellent analytical, problem-solving, and communication skills, with the ability to present complex data clearly.

* Experience with continuous improvement methodologies is an advantage.

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