Customer Service Representative

U-Haul is seeking friendly and motivated Customer Service Representatives to assist customers, maintain equipment, and support daily operations at U-Haul centers. The role includes hands-on training, on-the-job education, and opportunities for career advancement.

Assist customers with U-Haul products and services both inside and outside the center.

Use smartphone-based U-Scan technology to manage rentals and inventory.

Move, hook up, and inspect U-Haul trucks and trailers.

Clean and maintain equipment, including checking fluid levels.

Prepare rental invoices and accept returned equipment.

Install hitches and trailer wiring.

Fill propane and operate a forklift (certification provided by U-Haul).

Educate customers on products and services.

Participate in ongoing training through U-Haul University.

Perform other duties as assigned.

Valid driver’s license with a good driving record.

High school diploma or equivalent.

Ability to lift and move equipment weighing a minimum of 50 lbs.

Comfortable working indoors and outdoors, around machinery, fumes, and chemicals.

Willingness to use protective gear when required.

None

Career stability and advancement opportunities.

Mindset App and Gym reimbursement programs.

Health, dental, vision, and life insurance (if eligible).

Paid holidays, vacation, and sick days (if eligible).

401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).

Discounts on electronics, phones, hotels, and more.

Legal, travel, and identity theft protection programs.

Bonuses: $100 hiring bonus; $300 cash bonus upon completion of Equipment Inspection and Verification.