The Customer Support / Sales Officer manages customer interactions, converts leads into sales, and achieves revenue targets through office-based inbound and outbound engagement.
Job Posting Expired
This job posting has expired and is no longer accepting applications. The information below is for reference only.
Job Overview
Salary
N150,000 net monthly (plus performance-based commission)
Job Type
On-site
Employment Type
Full Time
Location
Ikeja, Lagos, Nigeria
Additional Location
None
Posted
March 18, 2026
Job Summary
Key Responsibilities
Respond to customer inquiries via phone, email, and other channels
Follow up on leads and convert them into sales
Achieve and exceed assigned sales targets and KPIs
Maintain strong client relationships to encourage repeat business
Provide accurate product/service information to prospective customers
Handle complaints and provide prompt resolutions
Record leads, interactions, and sales activities accurately
Collaborate with internal teams for seamless service delivery
Prepare sales and performance reports daily, weekly, and monthly
Required Qualifications
Bachelor’s degree in Business Administration, Marketing, or related field
4–7 years of experience in sales or customer support
Proven track record of meeting or exceeding sales targets
Strong sales, negotiation, and persuasion skills
Customer relationship management and conflict resolution abilities
Target-driven, results-oriented, and highly self-motivated
Proficient in Microsoft Office and CRM tools
Ability to work independently and as part of a team
*Interested and qualified candidates should send their CV
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Applications for this position closed on March 18, 2026.