Vital Relief Wellness is seeking a Customer Service Representative to manage customer communication, follow up on orders, and maintain strong customer relationships while ensuring high levels of satisfaction.
Job Posting Expired
This job posting has expired and is no longer accepting applications. The information below is for reference only.
Job Overview
Salary
Negotiable
Job Type
On-site
Employment Type
Full Time
Location
Gbagada, Lagos, Nigeria
Additional Location
None
Posted
March 10, 2026
Job Summary
Key Responsibilities
Call customers to follow up on pending or unconfirmed orders to help reduce cancellations.
Check in with customers after delivery to confirm satisfaction with products or services.
Collect customer feedback and address complaints in a polite and professional manner.
Update and maintain accurate records of customer interactions and transactions.
Encourage repeat purchases and build long-term customer loyalty.
Required Qualifications
Minimum of 1 year experience in customer service, telesales, or a call center role is preferred.
Excellent communication and interpersonal skills.
Confidence in using phone calls, WhatsApp, and CRM tools.
Strong customer service mindset with good organizational skills.
*Interested candidates should send their CV or application
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Applications for this position closed on March 10, 2026.