Fastest Cakes is seeking a proactive Customer Service Officer to manage customer interactions, handle cake orders, and provide support that ensures a smooth and pleasant experience for clients.
Job Posting Expired
This job posting has expired and is no longer accepting applications. The information below is for reference only.
Job Overview
Salary
Negotiable
Job Type
On-site
Employment Type
Full Time
Location
Lekki, Lagos, Nigeria
Additional Location
None
Posted
March 05, 2026
Job Summary
Key Responsibilities
Respond quickly to customer questions and requests
Communicate with clients through different service channels
Receive and manage customer orders accurately
Address and resolve customer complaints professionally
Provide clear information about products and services
Maintain records of customer communications and transactions
Ensure customers receive friendly and helpful service at all times
Required Qualifications
Bachelor’s Degree
Minimum of 1 year relevant work experience
Must have completed the National Youth Service Corps (NYSC)
Previous experience in customer support is required
Strong written and spoken English communication skills
Must live close to Lekki Phase 1
Ability to work some weekends and public holidays
Willingness to work from the office at least 23 days monthly
Commitment to long-term employment with the company
*Interested and qualified candidates should send their CV
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Applications for this position closed on March 06, 2026.