General Manager (Hotel Industry)

HRLeverage Africa is seeking an experienced and results-driven General Manager to oversee hotel operations in Onitsha. The successful candidate will be responsible for ensuring profitability, operational efficiency, and outstanding guest satisfaction while providing strategic leadership across all departments.

Supervise daily operations across rooms division, food and beverage, and bar or nightclub units

Provide leadership, coaching, and performance management to departmental heads and team members

Establish and enforce standard operating procedures and quality assurance systems

Develop and execute strategies to increase revenue while maintaining effective cost management

Uphold high service standards to enhance guest experience and brand reputation

Oversee budgeting processes, financial reporting, and regulatory compliance

Coordinate vendor partnerships and manage operational logistics efficiently

Bachelor’s Degree or equivalent qualification in Hospitality Management or a related discipline

Five to seven years of demonstrated experience managing hotel operations, ideally within a multi-outlet facility

Strong leadership, interpersonal, and communication abilities

Solid knowledge of hotel systems, controls, and operational best practices

Strategic thinker with a strong focus on delivering measurable results

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