Front Desk/Admin Officer

Pearls_Curve is seeking a professional and customer-oriented Front Desk/Admin Officer to serve as the first point of contact for clients. The role involves managing reception duties, processing customer orders, and ensuring smooth front desk and administrative operations.

Welcome and attend to customers courteously both physically and via phone

Provide accurate information about products, services, and order status

Receive and document customer orders for shoemaking or repairs

Issue receipts and process payments through cash, POS, and transfers

Monitor and follow up on customer orders, ensuring timely updates

Maintain a neat and organized reception and waiting area

Manage incoming calls, messages, and correspondence efficiently

Keep accurate records of sales, receipts, and daily transactions

Perform filing, data entry, and update order logs as required

Escalate complex customer issues to management when necessary

Work closely with store staff and craftsmen to ensure client satisfaction

Carry out additional administrative tasks assigned by management

Subject line should be: Front Desk/Admin Officer

OND, HND, or B.Sc. in Business Administration, Mass Communication, Customer Relations, or related discipline

Minimum of 1 to 2 years’ experience in a front desk, customer service, or administrative role

Strong verbal and written communication skills

Excellent organizational and multitasking abilities

Proficiency in Microsoft Word and Excel

Professional appearance with a customer-focused attitude

High level of integrity, reliability, and attention to detail

*Interested candidates should send their CV

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