Customer Experience & Telesales Executive

Chateau-Royal Real Estate Limited

Victorial Island, Lagos, Nigeria
Full Time
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Job Posting Expired

This job posting has expired and is no longer accepting applications. The information below is for reference only.

Job Overview

Salary
Attractive
Job Type
On-site
Employment Type
Full Time
Location
Victorial Island, Lagos, Nigeria
Additional Location
None
Posted
December 23, 2025

Job Summary

Engage with leads, qualify prospects, and manage off-plan payment collections while ensuring exceptional customer experience and supporting sales team efforts.

Key Responsibilities


Make outbound calls to leads and prospects


Conduct needs assessments and qualify leads for sales follow-up


Collaborate with sales and marketing teams on lead engagement strategies


Develop and implement off-plan payment recovery strategies


Monitor client accounts, follow up on outstanding payments, and ensure collections efficiency


Identify areas for process improvement to minimize bad debt


Maintain accurate records and reports using financial software and MS Office





Required Qualifications

Bachelor’s Degree in Social Sciences, Business, Marketing, or related field


Minimum 4 years’ experience in telesales, lead qualification, collections, or customer-facing roles in real estate, insurance, or finance


Strong communication, negotiation, and organizational skills


Analytical mindset for assessing client payment behavior and tailoring recovery strategies


Ability to work independently and collaboratively, with a results-driven approach


Behavioral skills: decision-making, resilience, adaptability, and flexibility in a fast-paced environment



*Send CV and cover letter



Skills & Competencies

Experience

None

Benefits & Perks

Work Schedule

Additional Information

How to Apply

Applications for this position closed on December 23, 2025.

This job posting has expired and applications are no longer being accepted

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