Mabilla Group is a fast-growing fintech company with multiple digital financial products. We are currently recruiting experienced customer support professionals to join our remote team.
Job Posting Expired
This job posting has expired and is no longer accepting applications. The information below is for reference only.
Job Overview
Salary
₦150,000 - #250,000 Monthly
Job Type
Remote
Employment Type
Full Time
Location
Nigeria
Additional Location
None
Posted
December 22, 2025
Job Summary
Key Responsibilities
• Respond to customer inquiries via email, chat, and other social media platforms.
• Resolve customer issues professionally and efficiently
• Work across all Mabilla Group products
• Document and track customer interactions using CRM tools
• Escalate complex issues when necessary
Required Qualifications
• Minimum of 2 years experience in a customer support role
• Previous experience working in a fintech company
• Experience working remotely
• Good knowledge of CRM tools (e.g. Zendesk, Freshdesk, HubSpot, etc.)
• Ability to multitask and support multiple products
• Strong communication and problem-solving skills
• HND or B.Sc. in any related discipline
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Applications for this position closed on December 23, 2025.