Cluster Manager

Drive RedCloud’s growth within an assigned geography by managing distributor and retailer networks, ensuring platform adoption, customer success, and operational execution. Oversee cluster performance and strategic growth initiatives.

* Identify and engage prospective Distributors & Wholesalers; pitch and secure agreements

* Deliver monthly targets for TTV, acquisition, revenue, and active retailers

* Build and execute strategic growth plans to drive platform adoption and trading performance

* Ensure distributor and wholesaler success, including accurate listings, pricing, inventory, and assortment management

* Diagnose challenges and coordinate cross-functional solutions

* Maintain distributor/wholesaler engagement on performance, trends, digital adoption, and operational issues

* Lead a team of RedForce officers covering 1500–2000 retailers

* Drive acquisition and activation of new retailers, local demand generation, and market mapping

* Gather feedback, capture purchase receipts, and upload insights into RedTAG

* Bachelor’s degree in Business Administration, Marketing, or related field

* 5–10 years of experience in retail, preferably FMCG or B2B marketplace environment

* Strong understanding of customer experience and relationship management

* Excellent analytical, business writing, and interpersonal skills

* Proficiency in MS Excel; ERP and CRM tools knowledge advantageous

* Self-starter with proactive approach and ability to work independently

None

* Competitive salary

* 25 days annual leave (increases to 26 after first year)

* Company equipment

* Opportunity to join an international eCommerce solutions company with growth opportunities