The Business Development Specialist drives growth by acquiring new customers for heavier-weight express shipments. The role requires strong sales skills, logistics knowledge, and the ability to manage complex customer needs while maintaining DHL’s customer-centric standards.
Identify and secure new business opportunities for heavier-weight shipments (30–1000 kg)
Collaborate with Core and Retail Sales Teams to leverage industry knowledge and win customers
Build and maintain a strong sales pipeline through prospecting, networking, and territory planning
Conduct detailed customer needs analysis to provide tailored DHL Express solutions
Negotiate and close profitable new business deals
Ensure smooth customer onboarding and handover to account management
Work with other DHL Group units to capture commercial opportunities
Research market trends, customer sectors, and competitive activity to prioritize target industries
Use DHL’s global network, products, and digital tools to position DHL Express as the preferred provider
Provide market feedback to Product, Pricing, and Marketing teams
Build and maintain trust-based relationships with key decision-makers
Achieve individual revenue and profit targets
Maintain accurate CRM records and deliver timely sales reports and forecasts
Bachelor’s degree in Business, Sales, Logistics, Supply Chain, or related field
3–5 years of B2B sales experience, preferably in express logistics, air freight, or transport
Proven success in acquiring and managing accounts with complex logistics needs
Experience selling heavier-weight or time-definite services is an advantage
Strong understanding of international express logistics, cross-border trade, and customs processes
Familiarity with DHL Express products and value propositions is beneficial
None
Complete your application on the company's website