Remote Customer Success / Recruitment Specialist

Brainiacs Africa is seeking a Customer Success / Recruitment Specialist to manage client and candidate relationships while coordinating recruitment activities from sourcing through post-placement follow-up.

Manage client and candidate relationships throughout the recruitment process.

Understand hiring needs and coordinate recruitment activities.

Source, screen and shortlist qualified candidates.

Conduct initial assessments and phone screenings.

Coordinate interviews between candidates and clients.

Follow up with candidates and clients throughout the hiring process.

Maintain accurate candidate records and recruitment updates.

Handle client and candidate enquiries professionally.

Support onboarding and post-placement follow-up.

Contribute to improving customer satisfaction and recruitment processes.

Experience in recruitment, talent acquisition, customer success or a related role.

Strong communication and interpersonal skills.

Ability to manage client and candidate relationships professionally.

Experience sourcing, screening and shortlisting candidates.

Strong organisational and follow-up skills.

Ability to coordinate multiple recruitment activities and interviews.

Good record-keeping and attention to detail.

Professional approach to handling enquiries and sensitive information.

Ability to work independently in a remote environment.

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