Senior Hiring Manager

HandyPros Ltd is seeking an experienced Senior Hiring Manager to lead recruitment, onboarding, training compliance, and talent management for skilled professionals across its service platform. The role will also oversee the professional database, support CSR team development, monitor recruitment and training performance, and build strategic talent partnerships.

• Develop and implement recruitment strategies to attract skilled professionals and artisans.
• Lead the recruitment and selection process across various service categories.
• Oversee the onboarding and orientation of new professionals joining the HandyPros platform.
• Ensure recruited professionals meet required training and service standards.
• Coordinate pre-service training and continuous professional development programs.
• Manage and maintain the professionals’ database, ensuring accurate and up-to-date records.
• Track professional performance metrics and maintain data integrity.
• Collaborate with the CSR team to provide training resources and professional development support.
• Establish performance metrics for recruitment, onboarding, and training processes.
• Gather and use feedback from users and professionals to improve recruitment and training.
• Build and maintain relationships with industry partners and educational institutions.
• Prepare regular reports on recruitment metrics, onboarding outcomes, and training effectiveness.
• Present recruitment and talent management insights to senior management.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Master’s degree or professional certification such as SHRM or CIPM is an advantage.
• Minimum of 8 years of experience in recruitment and talent management.
• Experience in the service industry or related fields is preferred.
• Strong understanding of recruitment, onboarding, and training methodologies.
• Experience with database management and HR software.
• Excellent communication and interpersonal skills.
• Strong stakeholder engagement and relationship-management abilities.
• Exceptional organizational and multitasking skills.
• Strong strategic thinking and problem-solving abilities.
• Passion for professional development and empowering people.

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