E-Commerce Specialist

Impact HER Africa is seeking an E-Commerce Specialist to lead digital commerce initiatives, support African entrepreneurs in building and optimizing online stores, and drive business growth through strategic e-commerce programs.

Design and implement e-commerce strategies for program participants.

Assist entrepreneurs in setting up and managing online stores (Amazon, Shopify, WooCommerce, Jumia, Etsy, etc.).

Conduct training sessions on digital marketing, online sales, and marketplace optimization.

Monitor market trends and provide insights to enhance business performance.

Collaborate with internal teams on digital transformation projects.

Build partnerships with marketplaces, payment providers, and logistics companies.

Track and report program impact and online business performance metrics.

Bachelor’s degree in Marketing, Business, ICT, or related field.

3–5 years of experience in e-commerce, digital marketing, or online marketplace management.

Strong knowledge of e-commerce platforms, analytics tools, SEO/SEM, and customer journey optimization.

Experience delivering training or capacity-building programs is an advantage.

Passion for economic empowerment and inclusive digital growth.

Excellent communication, problem-solving, and project management skills.

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