A leading financial institution is recruiting a Customer Care Officer to provide exceptional customer support, manage client inquiries, and ensure excellent service delivery within the pensions industry.
Job Posting Expired
This job posting has expired and is no longer accepting applications. The information below is for reference only.
Job Overview
Salary
Negotiable
Job Type
Full-time
Employment Type
Full Time
Location
Bauchi, Nigeria
Additional Location
Bauchi, Kebbi & Zamfara
Posted
July 16, 2026
Job Summary
Key Responsibilities
- Attend to customer inquiries and complaints professionally.
- Provide accurate information on pension products and services.
- Maintain strong customer relationships.
- Process customer requests and update records.
- Ensure excellent customer experience and service standards.
- Perform other customer support duties as assigned.
Required Qualifications
- Bachelor's Degree in any discipline.
- 1–2 years' experience in a customer-facing role.
- Good communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
- Customer-focused with a professional attitude.
- Ability to work independently with minimal supervision.
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Applications for this position closed on July 16, 2026.