Front Desk / HMO Officer

Mother and Child Hospital is seeking an experienced Front Desk / HMO Officer to provide excellent patient reception services and coordinate HMO-related processes. The ideal candidate should have prior experience in a hospital environment and be knowledgeable about HMO operations.

• Welcome and attend to patients and visitors professionally.
• Manage front desk operations and patient registration.
• Coordinate HMO verification, authorization, and claims processes.
• Schedule appointments and respond to patient inquiries.
• Maintain accurate patient records and documentation.
• Liaise with HMOs to ensure seamless patient service.
• Support other administrative duties as assigned.

• Experience working in a hospital or handling HMO operations is required.
• Strong communication and interpersonal skills.
• Excellent organizational and customer service skills.
• Proficiency in basic computer applications.
• Ability to work effectively in a fast-paced healthcare environment.

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