Fem3le Customer Service Representative

A fashion brand in Oworoshoki, Lagos is seeking a proactive and customer-focused Customer Service Representative to provide exceptional customer support, process orders, and ensure customer satisfaction. The ideal candidate should have experience in the fashion or ready-to-wear industry and possess excellent communication and organizational skills.

• Attend to customer inquiries and provide prompt, professional assistance.
• Process customer orders accurately and efficiently.
• Resolve customer complaints and ensure satisfactory outcomes.
• Provide product information and recommendations to customers.
• Maintain accurate customer records and follow up on requests when necessary.
• Work closely with the sales and operations team to ensure seamless customer experience.
• Uphold the brand's customer service standards and professionalism at all times.

• Fem3le candidate.
• Minimum of 1 year of experience as a Sales or Customer Service Representative in a fashion house or ready-to-wear brand.
• Minimum of B.Sc. or HND qualification and must have completed NYSC.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Reliable, trustworthy, and customer-oriented.
• Must reside in Oworoshoki or its surrounding areas.

None

Monday – Friday
9:00 AM – 6:00 PM