Front Desk Officer

The Front Desk Officer will serve as the first point of contact for visitors, clients, and employees while handling front office operations, administrative support, and ensuring a professional and organized reception environment.

• Greet and attend to visitors, clients, and guests professionally
• Manage incoming and outgoing calls and route them appropriately
• Handle front desk inquiries and provide basic organizational information
• Maintain visitor logbook and enforce office security procedures
• Receive, sort, and distribute mails, documents, and deliveries
• Schedule meetings and manage meeting room bookings
• Support basic administrative tasks including filing and data entry
• Maintain cleanliness and orderliness of the reception area
• Liaise with internal departments for smooth office operations
• Track and assist with office supplies replenishment
• Escalate issues when necessary

• Minimum of HND/BSc in a relevant field
• Previous experience in front desk, receptionist, or customer service role is an advantage
• Strong verbal and written communication skills
• Good interpersonal and customer service abilities
• Basic computer skills (Microsoft Office, email, phone systems)
• Professional appearance and strong organizational skills
• Ability to multitask and work with minimal supervision
• Attention to detail, reliability, and confidentiality

None