Customer Service Executive

Respected Solutions and Investment Limited is seeking a Customer Service Executive to manage client interactions, provide professional support, and ensure excellent service delivery. The ideal candidate will serve as the first point of contact for customers and maintain a high standard of client satisfaction.

• Attend to customer inquiries and provide timely resolutions
• Handle front desk and client relations duties professionally
• Maintain positive relationships with clients and stakeholders
• Record and track customer complaints and feedback
• Escalate complex issues to relevant departments when necessary
• Ensure a smooth and professional customer experience at all times
• Support administrative and customer service operations

• BSc Degree or HND in Communication, Business Administration, or related field
• 1–3 years of proven experience in customer service, front desk, or client relations
• Must reside within close proximity to Lekki Phase 1 or have a seamless commute
• Exceptional verbal and written communication skills with a neutral, professional accent
• High emotional intelligence, patience, and strong problem-solving ability
• Proficiency in MS Office Suite (Word, Excel)
• Familiarity with CRM tools is an added advantage

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