Tizeti Network Limited is seeking an Account Personnel to manage customer support via tickets and email, ensuring prompt issue resolution, accurate communication, and efficient account handling.
Job Posting Expired
This job posting has expired and is no longer accepting applications. The information below is for reference only.
Job Overview
Salary
Negotiable
Job Type
Full-time
Employment Type
Full Time
Location
Lagos, Nigeria
Additional Location
None
Posted
June 03, 2026
Job Summary
Key Responsibilities
- Respond to customer inquiries via email and ticketing systems
- Manage and resolve support requests efficiently
- Maintain accurate records of customer interactions
- Support account management and follow-up processes
- Use CRM/ticketing tools to track and manage issues
- Ensure professional communication and timely responses
Required Qualifications
- HND/B.Sc in Accounting, Business Administration, or related field
- 1–2 years experience in customer support, account management, or helpdesk
- Strong written communication and email etiquette
- Proficiency in Excel or Google Sheets
- Familiarity with CRM or ticketing tools
- Strong problem-solving skills and attention to detail
- Good follow-up discipline and responsiveness
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Applications for this position closed on June 03, 2026.