Customer Acquisition Executive

Jiji is seeking a results-oriented Customer Acquisition Executive to drive user growth across Ghana. The role focuses on onboarding new buyers and sellers, increasing platform adoption, and engaging prospects within Ghanaian-speaking communities through effective communication and conversion strategies.

• Identify and onboard new users (buyers and sellers) onto the platform
• Conduct outbound engagement with potential customers across target Ghanaian markets
• Clearly present Jiji’s services and convert prospects into active users
• Build and sustain strong relationships within local communities
• Guide users on how to effectively buy, sell, and advertise on the platform
• Achieve set daily, weekly, and monthly acquisition targets
• Follow up on leads to improve conversion rates
• Maintain accurate records of customer interactions using CRM systems
• Gather market feedback and customer insights for improvement
• Collaborate with internal teams to strengthen acquisition strategies

• Minimum of OND, HND, or Bachelor’s Degree in any discipline
• At least 1 year experience in sales, telemarketing, or customer acquisition is an advantage
• Fluency in English and at least one Ghanaian language (Twi, Ga, or Ewe)
• Strong persuasion, communication, and negotiation abilities
• Ability to perform in a fast-paced, target-driven environment
• Basic computer literacy and CRM familiarity is an added advantage
• Strong interpersonal and relationship-building skills

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