FitCare Health is hiring a results-driven CRM Customer Service / Content Support Representative to manage customer interactions, maintain CRM records, and support communication across customer and operational channels.
Job Posting Expired
This job posting has expired and is no longer accepting applications. The information below is for reference only.
Job Overview
Salary
₦160,000 monthly + attractive bonuses
Job Type
Full-time
Employment Type
Full Time
Location
Lekki, Lagos, Nigeria
Additional Location
None
Posted
May 13, 2026
Job Summary
Key Responsibilities
- Respond promptly and professionally to customer inquiries
- Manage and update customer records using CRM tools
- Follow up on orders, payments, and delivery status
- Coordinate with logistics partners for customer updates
- Support content and social media activities where required
- Ensure smooth customer experience across all touchpoints
Required Qualifications
- Minimum of 5 years customer service experience
- Proven experience using CRM systems
- Strong communication and interpersonal skills
- Target-driven and performance-oriented mindset
- Must be well-spoken, neat, and professionally presentable
- Age below 32 years
- Marketing experience is an added advantage
- Ability to use ChatGPT and Claude effectively
- Strong knowledge of Microsoft Excel
- Any degree is acceptable
- Knowledge of weight management pens is an advantage
- Understanding of feminine health topics is an advantage
NOTE: Interested candidates should send CV, cover letter, and a recent picture
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Applications for this position closed on May 13, 2026.