* Oversee daily housekeeping operations, including room attendants and cleaners
* Assign duties, prepare rosters, and allocate rooms to staff
* Inspect guest rooms, bathrooms, and public spaces to ensure readiness for guests
* Maintain consistent quality, hygiene, and presentation standards
* Ensure proper handling and use of cleaning supplies, chemicals, and equipment
* Conduct routine inspections and implement corrective measures when needed
* Monitor staff attendance, grooming, performance, and adherence to policies
* Train and mentor housekeeping staff on cleaning procedures, safety, and hygiene
* Manage linen, towels, toiletries, and other housekeeping supplies
* Track inventory, report shortages, damages, or losses
* Promptly report maintenance issues and faulty equipment
* Ensure compliance with health, safety, and hygiene regulations
* Prepare daily housekeeping reports and room status updates
* Coordinate with front office, maintenance, and other departments
* Address guest requests and resolve housekeeping-related complaints professionally
* Perform additional housekeeping-related tasks as assigned by management