HR & Recruitment Operations Manager

Absolute Recruiters, Africa’s leading recruitment firm, is seeking a tech-savvy HR & Recruitment Operations Manager to oversee internal HR functions and manage client recruitment operations. The role balances HR strategy, employee experience, and operational excellence in delivering high-quality recruitment services to clients.

Lead all internal HR functions including recruitment, onboarding, performance management, employee engagement, training, and offboarding

Develop, implement, and maintain HR policies and procedures aligned with company culture and compliance requirements

Optimize HR workflows using digital tools and productivity platforms

Foster a positive workplace culture and support professional development initiatives

Maintain HR records, analytics, and reporting to guide strategic decisions

Oversee end-to-end client recruitment operations, ensuring seamless execution of hiring processes

Coordinate with client stakeholders to understand hiring needs, roles, and expectations

Manage candidate sourcing, screening, interviewing, and shortlisting

Ensure timely delivery of recruitment campaigns while maintaining high standards for candidate quality and client satisfaction

Track recruitment KPIs, generate reports, and provide insights for process improvement

Support adoption of digital recruitment tools, job boards, and applicant tracking systems

Act as a strategic partner to management in workforce planning, organizational design, and talent strategy

Implement process improvements to enhance efficiency across internal HR and client recruitment workflows

Ensure compliance with labor laws and recruitment regulations

Serve as the point of escalation for complex HR or recruitment issues

Bachelor’s degree in Human Resources, Business Administration, or related field

Minimum of 3 years HR experience with exposure to recruitment operations, preferably in an agency or fast-growing environment

Proficiency in HRIS systems, digital HR tools, and recruitment software

Strong interpersonal, leadership, and client-facing skills

Experience managing end-to-end recruitment cycles and multiple client accounts

Excellent organizational, analytical, and problem-solving skills

Ability to work under pressure in a fast-paced environment

Tech-savvy, proactive, and adaptable

*Send your CV and cover letter

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