Call Center Agent

Pjek Enterprise is seeking enthusiastic and customer-focused Call Center Agents to join our growing team. The ideal candidate will have strong communication skills, a clear speaking voice, and the ability to learn quickly in a fast-paced environment.

• Handle inbound and outbound calls professionally and efficiently
• Communicate clearly with customers and provide accurate information
• Maintain a positive and courteous tone during all customer interactions
• Resolve customer inquiries, complaints, or requests effectively
• Meet individual and team performance targets
• Accurately document call details and customer information
• Follow company guidelines and call center procedures

• Clear and natural accent
• Good spoken English skills
• Excellent verbal communication skills
• Ability to learn quickly and adapt to new processes
• Strong listening and problem-solving skills
• Ability to work independently and as part of a team
• Previous call center experience is an added advantage but not required

None

Competitive salary of ₦250,000 per month
Attractive performance-based bonuses
Structured work schedule (no weekends)
Supportive and professional work environment
Opportunity for growth and performance rewards

Monday – Friday | 2:00 PM – 10:00 PM