This role supports the Lagos branch by coordinating daily service operations, supervising technical and administrative teams, strengthening customer relationships, overseeing inventory processes, and ensuring compliance with safety and company standards.
Manage daily planning, deployment, and completion of service activities
Supervise teams and enforce adherence to HSE and organizational policies
Allocate resources including personnel, tools, and equipment
Review service reports, warranty submissions, attendance records, and petty cash documentation
Oversee daily, weekly, and monthly administrative tasks
Monitor quotations, work orders, invoicing, and related files
Act as a secondary customer contact and provide updates on schedules, progress, and challenges
Audit inventory and supervise ordering, receiving, and dispatch processes
Oversee stock-taking exercises and validate report accuracy
Supervise documentation, office administration, and record-keeping
Support HR-related duties including labour contracts
Ensure compliance with regulatory standards and company guidelines
Provide weekly branch updates on key activities and variances
Submit monthly reports covering KPIs, major tasks, expenses, and manpower planning
Support budgeting and financial tracking for the service department
Promote a strong safety culture and conduct HSE briefings
Recommend improvements to work processes and data management systems
Bachelor’s degree in Business Administration or a related discipline
Minimum of 2 years in a similar role and at least 3 years in a supervisory or team-lead capacity
Basic technical knowledge of hydraulics, electrical, and mechanical systems
Experience supervising administrative and technical teams
Strong communication and customer-service abilities
Proficiency in service-management software and MS Office 365
Strong problem-solving and decision-making skills
Valid Nigerian driver’s license
Willingness to travel within Nigeria
Must currently reside in Lagos
None
Send your application via email with the provided subject line
Send your Cv and Cover Letter