The role involves delivering hands-on technical assistance, resolving software and system-related issues, and supporting clients and internal teams to ensure smooth IT operations.
Job Overview
Salary
Negotiable
Job Type
On-site
Employment Type
Full Time
Location
Ikeja, Lagos, Nigeria
Additional Location
None
Posted
December 02, 2025
Job Summary
Key Responsibilities
Offer technical assistance and troubleshoot issues raised by clients or internal staff.
Address support tickets, identify the cause of technical problems, and provide prompt resolutions.
Install, configure, and maintain software tools and system applications.
Work with the development unit to escalate and resolve complicated technical challenges.
Record technical concerns, solutions, and system updates for the internal knowledge library.
Conduct client training sessions and facilitate product onboarding when needed.
Track system performance and recommend ways to improve stability and efficiency.
Required Qualifications
A degree or diploma in Computer Science, Information Technology, or a related discipline.
One to three years of experience in technical support or IT helpdesk roles.
Strong analytical and troubleshooting abilities.
Understanding of networking, software systems, and hardware.
Good communication skills and a customer-focused attitude.
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Apply via Email
Send your application via email with the provided subject line
Email Address:
jobcanvas4@gmail.com
Subject Line:
"Use job title as subject of the email."