Remote Customer Support

The Remote Customer Support role involves assisting clients with inquiries, resolving issues, and providing high-quality service while working remotely. Candidates must have the necessary equipment and a stable environment to perform effectively.

• Handle customer inquiries via phone, email, or chat
• Resolve complaints and provide timely solutions
• Maintain accurate records of customer interactions
• Collaborate with internal teams to address customer needs
• Ensure customer satisfaction and follow company service standards
• Monitor and report on customer feedback and trends

• Must have a personal laptop, stable electricity, and a smartphone
• Must reside in Nigeria
• Strong communication skills; ability to speak Yoruba is an added advantage
• Previous experience in customer support is preferred
• Ability to work independently and manage remote responsibilities
• Basic computer literacy for handling customer interactions

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