Customer Experience and Event Planning Coordinator

LS Homes

Lekki, Lagos, Nigeria
Full Time
Email

Job Overview

Salary
Competitive
Job Type
Hybrid
Employment Type
Full Time
Location
Lekki, Lagos, Nigeria
Additional Location
None
Posted
November 21, 2025

Job Summary

LS Homes, a premium shortlet hospitality brand with luxury apartments across Ikoyi and Lekki, is looking to hire a creative and experience-focused professional to elevate guest satisfaction and curated lifestyle events. The ideal candidate will manage guest interactions, coordinate unique experience packages, oversee event logistics, and create engaging social media content that reflects the LS Homes lifestyle.






Key Responsibilities


* Serve as the primary contact for guests before, during, and after their stay.

* Deliver exceptional hospitality aligned with the LS Homes brand standard.

* Manage special requests, celebrations, and tailored guest experiences.

* Plan and coordinate lifestyle events such as sip-and-paint sessions, private chef dinners, games nights, and photoshoot experiences.

* Work with internal teams, chefs, vendors, facilitators, and service staff for smooth event execution.

* Create event structures including checklists, budgets, timelines, and run-sheets.

* Host or co-host events when required.

* Produce visual content including videos, reels, and photos for social media.

* Develop and manage social media calendars, trends, and engagement activities.

* Collaborate with photographers and influencers to strengthen brand visibility.

* Suggest and develop new experience packages aligned with youth culture and lifestyle trends.

* Support marketing initiatives and brand-development activities.

* Coordinate with apartment managers, operations teams, and service staff to maintain readiness of event materials and supplies.

* Monitor guest satisfaction, track performance data, and maintain high-quality hospitality standards.

Required Qualifications


* Minimum of 2–4 years of experience in events, hospitality, customer experience, or lifestyle content creation.

* Strong understanding of youth culture and modern entertainment trends.

* Proven ability to create social media content, especially for Instagram and TikTok.

* Excellent interpersonal, communication, and presentation skills.

* Highly creative, organised, energetic, and passionate about experiential hospitality.

* Ability to work evenings and weekends when required.

* Strong teamwork, leadership, and problem-solving abilities.


Skills & Competencies

Experience

None

Benefits & Perks

Work Schedule

Additional Information

How to Apply

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