Sales & Customer Service Administrator

DBryge Energies is seeking a Sales & Customer Service Administrator to manage client communication, provide excellent customer support, and coordinate seamlessly between sales, operations, and suppliers for their solar and inverter solutions.

* Handle incoming calls, WhatsApp messages, and online inquiries professionally

* Provide detailed information about DBE products, packages, and warranties

* Process customer orders, track payments, and update sales records

* Coordinate with the operations team to ensure timely delivery and installation

* Follow up with leads and clients to improve conversion rates

* Maintain accurate records of customer interactions using CRM tools

* Prepare daily/weekly reports on leads, sales, and customer satisfaction

* Support marketing efforts by sharing product updates and promotions

* Ensure all client interactions reflect DBE’s values of trust, reliability, and innovation

* OND/HND/B.Sc. in Business Administration, Marketing, or related field

* 1–2 years of experience in customer service, telesales, or sales administration

* Excellent verbal and written communication skills

* Strong multitasking and organizational abilities

* Tech-savvy with familiarity in CRM systems, WhatsApp Business, Google Workspace, or Zoho

* Knowledge of solar, energy, or electronics sales is an advantage

* Positive attitude, empathy, and attention to detail

None

* Training on solar and inverter products

* Collaborative and supportive work environment

* Growth opportunities within a fast-expanding energy brand