WhyBlueSky Africa Limited is seeking a dedicated Customer Support Assistant to provide exceptional service, resolve inquiries, and enhance the overall customer experience across multiple communication channels.
WhyBlueSky Africa Limited is seeking a dedicated Customer Support Assistant to provide exceptional service, resolve inquiries, and enhance the overall customer experience across multiple communication channels.
* Respond promptly to customer inquiries and provide support via email, phone, and other channels.
* Resolve issues to ensure high levels of customer satisfaction.
* Collaborate with internal teams to improve service delivery and customer experience.
* Maintain accurate records of customer interactions and feedback.
* Proficiency in Google tools.
* Excellent communication and interpersonal skills.
* Customer-focused mindset with a commitment to service excellence.
* Strong problem-solving and critical thinking abilities.
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