Seeking an experienced Customer Service Admin and Operations Officer to support sales, logistics, and office operations. The role involves managing workflows, reporting, customer service, and office relocation projects within a leading biopharmaceutical organization in Singapore. Candidates should have at least 3 years of experience in customer service operations and logistics.
Design and maintain workflows and reporting tools for monthly and quarterly sales activities, including performance tracking, inventory updates, tender submissions, and forecasting.
Administer the sales incentive program, including data collection, payout calculations, and stakeholder coordination.
Serve as a key contact for data collection and consolidation to support local and global projects.
Provide project coordination support such as scheduling, documenting meetings, tracking action items, and liaising with stakeholders.
Manage data input and process flows within internal systems such as Companion and Ariba.
Assist with financial processes including petty cash handling, travel reimbursements, invoicing, and payment coordination.
Provide operational support for logistics and customer service, including managing end-to-end sales orders, handling inquiries, and coordinating shipments.
Lead and manage office relocation projects, including vendor coordination, asset transfers, compliance, and staff support.
Minimum 3 years of experience in customer service operations and/or logistics.
Strong organizational and time management skills.
Proficiency in SAP and data management/reporting tools is a plus.
None
Temporary (1-year contract, potential for extension)
Complete your application on the company's website