Remote Customer Service Representative

A confidential client is seeking a reliable and proactive Remote Customer Service Representative to manage customer inquiries and orders efficiently. The role requires flexibility, strong multitasking skills, and the ability to work independently during high-volume periods, including December rush orders.

• Provide professional and timely customer service through remote channels.
• Manage customer orders, inquiries, and complaints accurately and courteously.
• Adapt to flexible working hours, including weekends, and align with US time zones when required.
• Handle high-volume periods efficiently, especially during peak seasons.
• Work independently without supervision, maintaining productivity and quality standards.

• Must be a graduate.
• Minimum of 3 years’ experience in customer service or a related field.
• Own a personal laptop and headset.
• Reliable internet connection and stable electricity supply.
• Ability to multitask efficiently and handle multiple customer requests simultaneously.
• Strong organizational, communication, and problem-solving skills.
• Available to commence work in November.

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