Customer Service Officer

Fastest Cakes is seeking a proactive Customer Service Officer to manage customer interactions, handle cake orders, and provide support that ensures a smooth and pleasant experience for clients.

Respond quickly to customer questions and requests

Communicate with clients through different service channels

Receive and manage customer orders accurately

Address and resolve customer complaints professionally

Provide clear information about products and services

Maintain records of customer communications and transactions

Ensure customers receive friendly and helpful service at all times

Bachelor’s Degree

Minimum of 1 year relevant work experience

Must have completed the National Youth Service Corps (NYSC)

Previous experience in customer support is required

Strong written and spoken English communication skills

Must live close to Lekki Phase 1

Ability to work some weekends and public holidays

Willingness to work from the office at least 23 days monthly

Commitment to long-term employment with the company

*Interested and qualified candidates should send their CV

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