Customer Experience Officer

CowryWise Financial Technology Limited

Lagos, Nigeria
Full Time
Website

Job Overview

Salary
Negotiable
Job Type
On-site
Employment Type
Full Time
Location
Lagos, Nigeria
Additional Location
None
Posted
March 05, 2026

Job Summary


CowryWise Financial Technology Limited is seeking a Female Customer Experience Officer to engage with clients, provide exceptional service, and support the company’s mission of democratizing access to savings and investment products for millennials across Africa.



Key Responsibilities

Respond to customer inquiries and provide timely support


Address and resolve customer issues efficiently


Maintain clear and professional communication with clients


Collaborate with internal teams to improve customer experience


Assist in gathering feedback to enhance products and services



Required Qualifications


Relevant qualification and experience in customer service or related field


Must be fem3le


Strong written and verbal communication skills


Ability to work effectively in a team and independently


Professional and courteous disposition



Skills & Competencies

Experience

None

Benefits & Perks

Work Schedule

Additional Information

How to Apply

Apply on Website

Complete your application on the company's website

Apply on Website

You will be redirected to the company's application page

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