Account Manager

Turaco is transforming Africa’s insurance industry by empowering banks and fintechs to deliver accessible and impactful insurance solutions. The Account Manager will play a key role in managing and expanding strategic partnerships, ensuring operational excellence, and driving growth across existing accounts in Nigeria.

• Build and maintain trusted relationships with partners across all organizational levels.
• Serve as the key liaison between Turaco and its partners, ensuring effective communication and satisfaction.
• Conduct partnership reviews, field visits, and performance check-ins to enhance collaboration.
• Identify opportunities for growth through cross-selling, upselling, and product optimization.
• Support product rollouts and ensure smooth day-to-day operations across accounts.
• Track and report on partner performance metrics including claims, retention, and sign-ups.
• Collaborate with marketing, customer service, and operations teams to improve partner experience.
• Maintain partner records, agreements, and service level documentation.
• Provide market intelligence and identify opportunities within Nigeria’s financial and insurance ecosystem.
• Represent the company at partner meetings, stakeholder sessions, and industry events.

• Bachelor’s degree in Business, Finance, Economics, or a related discipline.
• 3–5 years of experience managing B2B relationships, preferably in insurance, fintech, or banking.
• Proven ability to grow partnerships and drive retention outcomes.
• Excellent communication, negotiation, and relationship management skills.
• Strong analytical mindset with data interpretation and presentation skills.
• Empathetic, collaborative, and adaptable to dynamic business environments.
• Passionate about expanding access to affordable insurance solutions across Africa.

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