Regional Service Engineer

Jaza is a fast-growing solar energy start-up dedicated to powering Sub-Saharan Africa through sustainable, affordable, and community-driven energy solutions. The company builds solar-powered hubs that charge batteries used by customers to power their homes. Jaza is expanding rapidly across Nigeria and seeks a skilled Regional Service Engineer (RSE) to lead technical operations and manage a team of Field Service Engineers across multiple regions.

• Lead and supervise Field Service Engineers (FSEs) to ensure optimal hub performance and energy uptime.
• Oversee the setup of new solar hubs, ensuring seamless system connectivity and maintenance of energy systems.
• Conduct technical reviews and ensure compliance with company standards and HSE policies.
• Analyze technical data and collaborate with the Network Operations Centre (NOC) to identify and resolve issues.
• Monitor and report on hub performance metrics and technical operations.
• Develop and conduct regular training for FSEs to enhance their technical capacity.
• Coordinate with Jaza Stars and Regional Coordinators to address field challenges efficiently.
• Prepare and submit monthly technical reports to management on power availability and system efficiency.
• Lead initiatives aimed at improving reliability, efficiency, and cost-effectiveness of operations.

• Minimum of 6 years of experience in technical or engineering leadership, preferably in the energy, solar, or telecommunications industry.
• Strong hands-on expertise and understanding of solar and energy systems.
• Excellent analytical, diagnostic, and problem-solving skills.
• Strong leadership abilities with experience managing field teams.
• Proficiency in MS Office and data analysis tools.
• Commitment to safety and compliance with health and safety standards.
• Ability to work independently, travel frequently, and operate effectively in a fast-paced environment.

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