PHARMARUN seeks a Customer Service Manager to lead the customer support team, ensuring high-quality service delivery and customer satisfaction.
Job Overview
Salary
Negotiable
Job Type
Hybrid
Employment Type
Full Time
Location
Lagos, Nigeria
Additional Location
None
Posted
February 02, 2026
Job Summary
Key Responsibilities
Supervise the customer service team and oversee daily operations
Develop policies and procedures to improve service efficiency
Handle escalated client issues and provide solutions
Monitor performance metrics and generate service reports
Collaborate with other departments to enhance customer experience
Required Qualifications
Bachelor’s degree in Business, Management, or related field
Proven experience in customer service leadership
Strong communication, problem-solving, and team management skills
Ability to work in a hybrid setting and meet service goals
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Apply via Google Form
Fill out the Google Form to submit your application